Q:What procedure do I follow if place a claim for a lost shipment and it arrives soon after?
A: Please notify Youbuy4less.com immediately so we can close our files without continuing unnecessary expenses for Youbuy4less.com and the carrier.

Q: My order has been lost .I need it now. Can't you just send a duplicate
A: UPS, Parcel Post, and trucking firms will not accept any responsibility for hardships caused by lost shipments. We regret that we cannot assist you in this manner. We suggest you place and pay for a duplicate order. When the carrier validates your claim, we will credit your account or send a refund check as you request.

Q: What about guaranteed merchandise that becomes defective? How is this handle?
A: If a guaranteed is covered by the manufacturer, the item cannot be returned to Youbuy4less.com for repair. This will only cause delay in repairing your item. Follow the instructions on the guarantee in returning to the authorized repair station.Used or demo equipment is not covered by the manufacturer.Used or demo equipment could be returned to youbuy4less for refund or repair up to 30 days after delivery

Q:I received a package delivered by UPS. Upon examination I found a broken ceramic vase. Should I place a claim with UPS or return it to Youbuy4less.com?
A: Read shipping procedures and/or contact customer service.

Q: How long will it take to receive my order?
A: Youbuy4less.com Order Department will process and ship your orders within 48 hours of receipt. After that, delivery time depends upon the type of shipping service you've specified during the Christmas Season, additional time may be required due to heavy shipping demands, and possible inclement weather in some parts of the country.Some motors or back order products could take up to six weeks.

Q:What about back orders?
A:We do not automatically back order. If an item on your order is not shipped, it is simply "temporarily- out of stock."Items out of stock are usually back in stock within 14 business days.Please allow 30 days.

Q:Is the shipment insured?
A: Yes...for your maximum protection every order shipped by Youbuy4less.com is fully insured against loss, pilferage and damage. On each U.S.P.S,DHL and U.P.S. Shipment, Youbuy4less.com includes a PIN(Package Identification Number) that makes tracking of shipments easy and fast (allow 30-90 days for postal tracers).

Q:Could I request personal routing?
A: Yes...you can request Personal Routing. If you request that your order be shipped in a specific way, Youbuy4less.com will do everything possible to honor your request. If, however, your request cannot be honored, or if you request that your order be shipped "best way" your order will be shipped via the fastest, lowest-cost, most efficient carrier for that order.

MAIL ORDER PROCEDURES

Q:Could I order by mail?
A: Yes...it is called mail order.Make check or money order payable to "youbuy4less.com" and send to:YOUBUY4LESS.COM
P.O.BOX 825
SADDLEBROOK,N.J.07603

Shop by using your basket.When shopping is completed instead of purchase PRINT or WRITE your order out. mail check or money order with shipping address,order form and phone#

PS..shop by using the basket it will let you know if the items are in stock..Allow 12-15 days.